Shipping Policy
At Fairness Cosmetics, we are committed to delivering your orders safely, quickly, and in perfect condition.
Shipping Coverage
We currently ship across all governorates in Egypt and selected GCC countries through our trusted shipping partners.
Processing & Delivery Time
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Orders are processed within 1–2 business days after confirmation.
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Delivery times may vary depending on the destination and courier operations.
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Deliveries are made Saturday through Thursday, excluding public holidays.
Shipping Fees
Shipping costs are automatically calculated at checkout based on the destination, package weight, and shipping method.
Order Tracking
Once your order is shipped, you will receive a tracking update via SMS, email, or WhatsApp to follow your shipment status.
Delivery Attempts
Our shipping partners may attempt delivery multiple times. If the customer is unavailable or unreachable, the shipment may be returned or rescheduled.
Additional shipping charges may apply for re-delivery requests.
Damaged Packages
If your package arrives damaged or opened:
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Please inspect the order upon delivery.
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Record an unboxing video while opening the package.
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Contact our support team within 24 hours of receiving the order.
Address Accuracy
Customers are responsible for providing accurate shipping information, including address and phone number. Fairness Cosmetics is not responsible for delays caused by incorrect or incomplete details.
Shipping Delays
Delivery delays may occasionally occur due to weather conditions, public holidays, customs procedures, or courier operational issues.
Contact Us
Email: info@fairnesscosmetics.com
WhatsApp: +20 102 247 7863
